Friquently Asked Questions

FAQ’s/ HELP


 

WHERE IS NIKHILS MAGC SHOP LOCATED?
Our physical Shop, Office and warehouse is located in Pune City, India.

DO YOU HAVE STORE WHERE I CAN VISIT TO BUY MAGIC STUFF?
Yes we do have Physical Store Located in Pune, India. Where you can walk in and buy magic Tricks.

 

My Account

HOW DO I CREATE MY ACCOUNT? 
Please go to this link http://www.nikhilsmagicshop.com/Login  and register as new Customer to get started.

WHERE CAN I FIND MY PURCHASED DOWNLOAD TRICKS?
There are two places for download for Trick Purchased as instant downloads you can use following link http://www.nikhilsmagicshop.com/downlaods
For other Downloads like extra Instruction with Physical Products you can find it in My Account -> Downloads

WHERE CAN I CHECK MY RECENT ORDERS?
Go to My Account -> Order History to check your all order.

 

Orders and tracking  

HOW WILL I KNOW IF MY ORDER IS PLACED SUCCESSFULLY?
You will receive an email confirmation from Nikhils Magic Shop once your order is successfully placed. This mail will have all the details related to your order.

HOW DO I GET A COPY OF MY INVOICE/RECEIPT?
Please click on My Account in the upper Menu of the screen, then click on Order History. There you can select an order and print out a copy of the invoice.

CAN I TRACK MY ORDER?
Yes, you can track your order online as well as you can call Customer Care at (+91) 9860468176, (+91) 9028914220 or drop us an email at nikhil@nikhilsmagicshop.com and we will be happy to help you.

THE ORDER I RECEIVED IS NOT COMPLETE. WHAT DO I DO?
Please call us at (+91) 9860468176, (+91) 9028914220 and or drop an email at nikhil@nikhilsmagicshop.com. We will fix it right-away.

I RECEIVED A DEFECTIVE ITEM. WHAT DO I DO?
Please call us at (+91) 9860468176, (+91) 9028914220 and or drop an email at nikhil@nikhilsmagicshop.com. We will fix it right-away.

HOW DO I RE-ORDER PREVIOUSLY BOUGHT ITEMS? 
Easy! Please log into your account, go to order history and reorder!

CAN I ADD MORE TO AN ORDER I'VE JUST PLACED?
No Online it is Bot Available, but manually you can call or mail us the changes you want we will make necessary arrangement,  or else Please cancel the current order and place a new order with all the items.

I WANT TO PURCHASE SOMETHING BUT I CANNOT FIND IT ON YOUR WEBSITE. WHAT CAN I DO?
We do have most of the popular tricks available with us, but still there will be a few things you can't find on our website. If this is the case, please call 9860468176, 9028914220 or email nikhil@nikhilsmagicshop.com. Every effort will be made to special order this item for you.

 

Shipping and Packing

SHIPPING AND DELIVERY
We strive to deliver products purchased from Nikhils Magic Shop in excellent condition and in the fastest time possible. We use a host of shipping partners including DTDC, Blue Dart and Speed Post Service to ship your products.

DO I NEED TO RETURN THE DAMAGED ITEMS? 
We take ample care that your order reaches you in best of shape, however please get in touch with us for details on return of items along with the necessary details.

IS FREE SHIPPING AVAILABLE AT NIKHILS MAGIC SHOP?
Yes we do have free shipping only on orders above Rs. 2000/- For Indian Customers. In free shipping scheme we ship parcels By Indian Speed post Service Only.

WHAT ARE THE SHIPPING CHARGES ON NIKHILS MAGIC SHOP PRODUCTS?

Shipping is dependent on your Order total; we have verity of Shipping Options For further details please check below:

Speed Post Shipping

( 3 - 7 days)

 

Orders From 0 – Rs. 1000

Orders From Rs. 1001 – Rs. 2000

Orders Above Rs, 2000

Rs. 100

Rs. 150

Free Shipping

DTDC / Blue Dart Courier

( 2 - 4 days )

 

 

Orders From 0 – Rs. 2500

Orders From Rs. 2501 – Rs. 5000

Orders From Rs. 5001 – Rs. 10,000

Orders From Rs. 10,001 – Rs. 50,000

Rs. 200

Rs. 300

Rs. 500

Rs. 700


International Shipping will be flat 35% amount of your total amount


HOW WILL MY ORDER ARRIVE?
Your order will reach at your doorstep via our partnered courier service providers including DTDC, Blue Dart and Speed Post service.

WHEN DOES NIKHILS MAGIC SHOP DISPATCH THE ORDERS?
We dispatch orders from Monday to Saturday. We attempt to process every paid order and ship within 24 hrs. After payment confirmation.

HOW LONG WILL IT TAKE TO RECEIVE THE ORDERED PRODUCTS?

Depending on the shipping address within India, post ordering, this should take 3-7 days overall to get delivered in case of speed post shipping.

In some rare cases, due to delivery address accessibility issues, it may take longer to receive the shipment. Nevertheless, we will keep you updated with any such delays.

DOES NIKHILS MAGIC SHOP DELIVER PRODUCTS OUTSIDE INDIA?
Yes We Deliver Products outside India as well. You can place an order on our website from anywhere.

In very few Countries Our Service is not available due to non-shipping option.

 

Payments

WHAT ARE THE PAYMENT OPTIONS AVAILABLE AT NIKHILS MAGIC SHOP?

The payment options we support are:

     • Credit card
     • Debit card
     • Net banking
     • Bank Cash Deposit
     • PayPal (For International Customers)

All the online payments are processed through secure CCAVANUE payment gateways, which provide secure encrypted connections for all credit card, debit card and net banking transactions.

WHAT SHOULD I DO IF MY PAYMENT FAILS?

In case of payment failure, please retry ensuring: Information passed on to payment gateway is accurate, i.e. account details, billing address, password (in case of net banking)

Your internet connection is not disrupted in the process

If your account has been debited after a payment failure, it will be rolled back after confirmation from the bank. It will take about 7-10 business days for the refund. You can get in touch with Customer Care along with your order number and details of the amount deducted, or send an email to nikhil@nikhilsmagicshop.com for any further clarifications.

DO YOU OFFER CASH ON DELIVERY (COD) PAYMENT METHOD?
No, Currently We don’t have cash on Delivery payment option.

HOW DO I REPORT AN UNAUTHORIZED PURCHASE OR BILLING ERROR?
Kindly drop an email at nikhil@nikhilsmagicshop.com or call customer support at on +91 9860468176 or +91 9028914220 immediately. 

Track Order